Here’s what some satisfied customers have to say

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14 Reviews | write a review
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Coming here will make you never want to go to a big box …

The staff are knowledgeable, friendly, and very helpful! Coming here will make you never want to go to a big box store ever again!

Libby Masek Jaffrey , NH May 30, 2016

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Have always appreciated the friendly service at Belletetes

Have always appreciated the friendly service at Belletetes, but what really moved me to write is their Build It Forward community service. They recently organize a compete replacement of a needy friend's leaking roof. Amazing commuity spirit and commitment. Thank you, Belletetes!

Lonny Brown Peterborough , NH July 8, 2017

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I am at Belletetes weekly for something or other.

I am at Belletetes weekly for something or other. Everyone is helpful and polite and i like keeping my money local. Just painted my son's room and Lars in Jaffrey was more than helpful. I've painted many times, but all of his recommendations and tips made this the most pleasant painting experience yet! Thank you Lars�

Michelle Cournoyer Jaffrey , NH August 8, 2017

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I LOVE Belletetes! Selection, customer service, and …

I LOVE Belletetes! Selection, customer service, and competitive prices! Thank you!!!

Vclampwork Beads Nashua , NH November 8, 2017

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Great local business.

Great local business. Sure, the prices on a few things are a little bit higher than what you'd see at the big box stores, but you're paying for service and keeping the money in our local economy. These people are our neighbors, and they know what they're doing. The staff is friendly, and whether you're a contractor with 20+ years on the job, or a recent first-time homeowner - they can help you out. Let's be honest - when is the last time someone in an orange apron actually did anything for you?

James Burgermeister Vinita , OK February 14, 2018

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I was amazed at how big the store is for the small town.

New to town. Went in looking for shelving after trying three other stores. I was amazed at how big the store is for the small town. I found what I needed but was a little unsure about exactly everything I needed. Joe helped me find everything I needed for my new shelves. I continued to walk around a bit just to explore the staff is so friendly & helpful! I recommend them 100%

Amanda Moore Jaffrey , NH March 21, 2018

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Many thanks for a job well done

I ordered some lumber to be delivered to my house. Not only was the material delivered promptly, but the driver also brought in my empty garbage barrels. Such a pleasant man whose mother taught him well. Many thanks for a job well done

Pat Casey Jaffrey , NH April 6, 2018

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I have nothing but praise

I have been using your small engine repair shop for 2 years now and I have nothing but praise for the staff. Scott and Ryan are competent, friendly and flexible. Your prices are fair and the job is always done in a reasonable time frame. This pleasant experience encourages me to use Belletetes for other services. Your staff is your greatest asset and Scott and Ryan are real keepers.

Gail G. Sunapee , NH May 2, 2018

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We Build It Forward Community Outreach Program recipient

As I'm writing this (in tears), the group of volunteers and employees of Belletetes just left my home after building an unbelievably beautiful porch with roof on the backside of my mobile home.  I simply cannot find the words to express my gratitude for the superior and professional work that they all did.  As professional as they all were, they're all down to earth really nice guys who simply enjoyed what they were doing...and in an amazing short time.

In all my seventy-seven years, in good and bad times, I've always paid it forward even with limited income by doing something nice for someone else.  I've always felt that no matter how bad things get, there's always someone else in greater need.  In addition to this beautiful porch, I was also presented with a $50 credit towards future purchases at Belletetes.  I'm totally amazed at this additional donation.  Having been an avid gardener when I was younger, I purchased many things from Belletetes and will continue to do so. Keeping with my pay it forward thought, I will match the $50 donation with my personal check for the same amount to the Monadnock Humane Society in Swanzey, NH.  I'm an avid animal lover and they do such a tremendous job with the animals.

I'm sending this e-mail to you because you were my initial contact when I submitted my application. PLEASE forward this e-mail to everyone at Belletetes that are involved in your wonderful "We Build It Forward Program" and to all the volunteers in the program....especially to those who built this out-of-this-world porch today.  Also, please forward this big thank you to anyone else that you think that I may have left out.

Again, thank you, thank you, again and again for helping me out and please continue this wonderful program.  God bless you all!!

From a heart full of love and gratitude,

Gerard (Gerry) Dumont

Gerard D. June 4, 2019

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I shop at Belletetes Inc. on a regular basis. I used to work for them as well. I am never disappointed with the experience I have when I go into the store. I really am impressed how the COVID-19 impact has allowed Belletetes to remain open and support the communities while we all try to remain at home and work on home projects. Thank you!

Susan Peterson Jaffrey June 1, 2020

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Jaffrey Hardware Cashier

I would like to say what a great asset Betsy is to Belletetes Inc. She is always helpful, cheery and very prompt when I am at the store. She is so pleasant to have at the front of the store when she greets customers and contractors. Special Kudos to Betsy and a special Thank you!

Susan Peterson Jaffrey June 1, 2020

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Andover Lumber Dept. Five Star

A phenomenal service experience all around. I called the Andover store to check on availability of Alaskan Yellow Cedar 5/4 deck boards which was out of stock, and was told I would receive a call back if they could be special ordered. Five minutes later I received a call to find out they were in stock at the Jaffrey store and was given the phone number. It get's better, the Jaffrey store was willing to send the boards to the Sunapee store. I decided to go for an early morning coffee ride to the Jaffrey store, which was another great experience with the same super service from all the staff. The Jaffrey store has everything and more!

Chris Parrillo, Newbury NH Alaskan Yellow Cedar Deck Boards June 23, 2020

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Good Experience

I was staining a deck and I realized that I run out of stain. So I sent my husband to find the stain at any hardware store. My husband called around late Saturday afternoon and all the Hardware stores were closed except Belletetes . My husband called and they put two cans of stain on hold for us. I had a great experience dealing with them.

Katie Sunapee NH July 27, 2020

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My husband and I have talked about redoing our Kitchen for many years. When we became serious about putting the sledgehammer in the wall, we started to shop around. Coming from Business Management I have high expectations of Customer Service. We researched 3 other Kitchen and Bath retailers that specialize in just that... these were not even the Big Box stores...We did not feel the love...... When we arrived at Belletetes in Jaffrey we instantly felt very comfortable with our designer Meredith O'Malley. She took the time to get to know us, unlike the other stores we had researched. which helped her lead us down the path to our beautiful new Kitchen!!!! Not only did she show us many possibilities with very knowledgeable reasonings, she was able to bring my husband and I back to a neutral point on the things we disagreed on in a calm and respectful way to both of us.

It didn't matter when I would call or email her with questions or situations, she was always consistent in her responses, those of calmness, understanding and confidence that she could take care of it..... and she did.. right to the end of the project... she was genuinely happy for us and our new piece of heaven that she help to create.
We couldn't be more pleased.

Having managed a lot of staff in my tenure I know an exceptional employee when I see one and you are very fortunate to have Meredith O'Malley as part of your staff....

Gratefully yours,
Kathy & Les Perreault
Leominster, MA

Kathy Perreault Jaffrey location July 27, 2020


Why Choose Us?

  • Expert Staff
  • Quality Products
  • Great Customer Service
  • Family-Operated For Over 122 Years